RETURN POLICY

Last updated May 13, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely

satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see

below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in

new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@imogenfawkes.com to obtain a Return Form.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a

trackable method to mail our return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange

Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will

notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or

exchange.

Please Note

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: sales@imogenfawkes.com